Kitchen

This guide explains how to create conversations in your workspace.

How to Create Conversations

This guide explains how to share conversations with others and manage their settings.

Sharing Conversations and Managing Conversations Settings

This guide explains the features available when communicating with clients and team members using Conversations.

Communicating via Conversations

This guide explains how to use message settings, threaded replies, and filters to manage conversations in Kitchen.

Message Settings and Threaded Replies in Conversations

This guide explains how email replies are connected to conversations and how to create new messages in a conversation via email.

Replying to and Creating Messages via Email in Conversations

Denitsa Zhelyazkova

Lora Petkova

Learn how to create, manage, and share conversations, use messages and threaded replies, and reply by email

Conversations

Create a custom design with text, images, and links

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Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.