Kitchen

This guide explains how to create conversations in your workspace.

How to Create Conversations

This guide explains how to share conversations with others and manage their settings.

Sharing Conversations and Managing Conversations Settings

This guide explains the features available when communicating with clients and team members using Conversations.

Communicating via Conversations

This guide explains how to use message settings, threaded replies, and filters to manage conversations in Kitchen.

Conversations: Message Settings and Threaded Replies

This guide explains how email replies are connected to conversations and how to create new messages in a conversation via email.

Conversations: Replying to and Creating Messages via Email

Denitsa Zhelyazkova

Lora Petkova

Learn how to create, manage, and share conversations, use messages and threaded replies, and reply by email

Conversations

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.