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Notification Settings in Kitchen

Quick guide explaining the different types of notifications in Kitchen and where you can configure them for yourself, your team members, and your clients.

Written by Lora Petkova

Kitchen allows you to receive notifications for various events happening in your workspace.

Below, you can learn how to set them up.

Types of Notifications

Kitchen supports three types of notifications:

  1. Email notifications
    These are sent to the email address associated with the user’s account.
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  2. Inbox notifications
    These appear in your Inbox inside Kitchen and notify you about updates and activity related to conversations, tasks, and files.
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  3. Push notifications
    These display as desktop notifications. To receive them, push notifications must be enabled in your workspace settings and allowed by your browser and operating system.

Important Note

Notifications are only sent for actions performed by other users on resources you are part of.

For example, you will not receive notifications for comments, mentions, messages, etc. that you created yourself.

Managing Your Own Notifications

You can configure your personal notification settings by clicking your profile icon in the top-right corner of your workspace and selecting Notifications.

For the workspace owner and other internal users, the following notification options are available:

Conversations:

  • A new message is posted

  • Someone mentions me
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Tasks:

  • A new task is created

  • A new comment is posted

  • Someone mentions me

  • A task is assigned to me

  • A task is completed or reopened

  • A task is due

  • The task list is changed
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Files:

  • A new comment is posted

  • A reply is added to a comment

  • A comment is resolved

  • A comment is reopened

  • A file is approved

  • A file is unapproved

  • Someone mentions the member
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Invoices:

  • An invoice payment succeeds or fails
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Quotes:

  • A quote is accepted
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Folders:

  • A file is uploaded
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Sidebar:

Conversations

  • Highlight sidebar items for client messages only
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Managing Client Notifications

To configure notification settings for a client:

  1. Go to Clients in the left navigation.
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  2. Select the client whose settings you want to edit.
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  3. Open the Notifications tab in the sidebar.
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For clients, only the notification options for Conversations, Tasks, Files, and Folders are supported.

Managing Team Member Notifications

To manage notification settings for a team member:

  1. Go to Settings → section Team → tab Members.
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  2. Select the team member.
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  3. Open the Notifications tab in the sidebar.
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Team Members have the same notification options as the workspace’s owner.

You can also access your own notification settings from this area by selecting your profile and opening the Notifications tab.

Important Note

When logged into your workspace, clients and team members can configure their own notification settings by clicking their avatar icon and selecting Notifications.

Important Note About Notifications When Inviting Users or Sharing Resources

When inviting a client or team member to your workspace, you will see a Send notification checkbox.

An email notification will only be sent if this option is checked.

You can also include a custom message before sending the invitation email.

The same applies when sharing resources with clients or team members. To send an email notification about the shared resource, the Send notification option must be enabled.

Still need assistance? Contact support.

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