You can set a custom domain for your workspace so your portal URL appears under your own domain, for example: portal.yourwebsite.com
Once the domain is verified, your default Kitchen URL will automatically redirect to the custom one. The setup only takes a few steps.
Step 1 - Add your custom domain in Kitchen
Go to Settings in your workspace.
Click on General → Custom Domain.
Click the edit icon.
Enter your desired hostname (for example: portal.yourwebsite.com).
Make sure the hostname includes both your chosen subdomain (such as portal, clients, projects, etc.) and your main domain.
Step 2 - Verify the domain in your DNS settings
Sign in to your domain provider (GoDaddy, Cloudflare, Squarespace, etc.).
Open your DNS settings.
Add the following CNAME record:
Type: CNAME
Name / Host: portal.yourwebsite.com
Value / Data / Content: app.kitchen.co
TTL: Auto (or the lowest value available)
We automatically check these records every 5 minutes and will email you once the domain is verified.
Common issues and how to resolve them
1. CNAME Name / Host value
Some providers (for example, Squarespace or Cloudflare) require only the subdomain in the Name/Host field of the DNS record - for example, portal instead of portal.yourwebsite.com.
2. CNAME proxy settings
If the CNAME record is set to Proxied, change it to DNS only (non-proxied). Otherwise, the verification won’t go through.
3. Subdomain already in use
If you already have a CNAME record using the same subdomain (for example, clients.yourwebsite.com), you won’t be able to use it for your Kitchen domain.
Choose a different subdomain instead.
How long does verification take?
In most cases, verification takes 5-10 minutes once the DNS record is added.
If it doesn’t work immediately, DNS changes can take up to 72 hours to fully propagate, depending on your provider.
Still having trouble? Contact support.